An increasing number of organisations are consolidating their Service Management, CRM, HR, GRC, and other processes on ServiceNow. As these projects grow in scope, one question comes up again and again: what data actually needs to move from legacy systems, and how can that be done without slowing the project down or introducing risk?

The rise of Agentic AI on the ServiceNow platform has raised the stakes further. Now Assist and other AI capabilities are only as good as the data behind them, so organisations are increasingly looking to bring across not just core records, but attachments, journal entries, embedded links, tasks, and more — completely and accurately.

Manual approaches to this kind of migration are slow, labour-intensive, and prone to error, which is why more teams are turning to purpose-built automation. In this session, we'll share the best practices we've seen work across dozens of ServiceNow migrations, and how the Precision Bridge V10 platform puts them into practice — cutting migration timelines, cost, and risk.

Topics covered will include:

• What's driving the current wave of data migration projects

• Common pitfalls of manual migration approaches

• Best practices for planning and executing a ServiceNow data migration

• How Precision Bridge V10 automates the process end to end

• Case study

• Live Q&A

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